Pickup the truck and auto hauler at this location and drive home. While loading I noticed the front passenger wheel was black and upon further inspection the grease cap was missing on the hub with the bearings visible. It had been like this for a while since they were dry and had chunks of leaves in them. I called the U-Haul road side assistance and they towed the vehicle from my home. Afterwards U-Haul made me drive another 45 mins one way from my house to pick up a new truck. This location had no record of me coming so that was another 45 mins of me coordinating Uhauls 2 departments because y’all cannot. After an entire day of driving around to find an operational truck I had to load the new vehicle at night to keep my scheduled delivery for my daughter in Texas. After all of this I was not contacted by U-Haul directly as stated to address the issues, but just issued a $50 refund for my trouble via email. Next time I will just drive down the interstate to Texas let the wheel come off and sue if I survive. Apparently that’s easier on customer service.
Samuel L
1AuctionmanRVA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Amelia Court House, VA 23002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I was pulled over 3 times because of Clarence lights and taillights.The connector jumper wire seemed to be bad.I bought one myself and installed it\nRemoved it before I brought your trailer back other than that, everything went fine and smooth trailer towed.Perfectly straight
Robert R