Scheduled pick-up for 9am when business was supposed to open. Business opened 40 minutes late. Very disruptive when coordinating with previously scheduled hired loading personnel. Changed return location and failed to point out the rental rate was higher.
Peter B
1AuctionmanRVA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Amelia Court House, VA 23002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Also Excellent
Michael NThe trailer was not clean. Moving blankets, ratchet straps, sand and broken glass were left from previous renter. Both turn signals and brake lights worked but trailer lights did not work. Verified my truck wiring is ok with my personal trailer. It took 3 tries to get this trailer. The closest did not have the trailer I needed and would not find one for me. He pointed over his shoulder at a phone number written on the wall to get help. Very rude. The second place didn’t have one either but she found one convenient to me and set up the reservation. The third had the trailer. I picked it up Friday morning planning to return it Sunday morning but the weather was going to be messy so I returned it Saturday. The agent made it easy to return it early.
RICHARD AI'll rent from them again. I would like to see them get the boxes and moving supplies so it could be a one stop shop.
Gail TI was overcharged... when I called for clarification of charges, the staff avoided speaking with me and has yet to return my calls.
JESSICA R