The rental was absolutely filthy when we first opened the truck. Trash, crumbs, dirt, some sticky residue, even dirty socks. Also, the passenger seatbealt was wrapped behind the headrest in such a way it couldnt be used. The men at the registered claimed zero responsibility for the filth, and pawned all responsibility on U-HAUL. If not for immediately needing the truck, I would have cancelled the rental altogether. I felt gross sitting in it.
BRANDON C
Anna Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anna, TX 75409
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service was excellent. The truck was very clean. No trouble at all.
MOHAMMAD ANothing
Ron WI wasn't entirely sure about the location considering it was at a convenience store, but once I went inside and talked to the staff on duty, he got us going. We were able to move all of our stuff in a fully functioning UHAUL truck. Wasn't expected, but worked out. Very happy with the experience overall.
Nicholas JI reserved two dollies and 12 moving blankets three days before the move. The app said my reservation was “guaranteed”. When I got there I was told “we don’t have those available.” They offered no solution and it was late to switch rental locations.
Alex T