The location was closed and we returned the rental through the mobile app service.
KEVIN G
County C Store
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Arlington, TX 76002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The process to self check in was horrible. I was locked out the system. The gas station employee did not help me whatsoever. I stayed on hold for a long time (20 + minutes). I arrived on time for my rental but due to technical issues, didn’t get into it until approximately 40 + min later. I would not only never do this again but wouldn’t recommend it to anyone.
Dana HThe dolly I paid for was not included. The inside of the cab had glass and other people trash. The hood of the truck had someone’s water bottle sitting on it. There were people living behind the dumpster next to where I had to pick the truck up from. Same property and running and extension cord from the building to behind the dumpster. The inside of the truck was rusty and I struggled to open and close the door. The word lock was unlocked when I got there so anyone could have taken this truck. I felt very unsafe. I moved as quickly as possible so I could return the truck before dark.
SAMENTHA BNot much.. Maybe add a disclaimer to allow 20 minutes to check it out and back in..
SHALINDA MI approach the employee inside the store to make sure I was at the right location. The station employee wasn’t clear in understanding what was the return process was. I parked the truck, locked it and dropped the key in the box. I was hoping for some kind of receipt or timestamp in the time that I returned the truck.
DEBBIE C