Pam was amazing to work with. I dealt with her 3 times during the work up to the rental dates and she went above and beyond to make my experience the best possible. She even called me on the eve of my rental dates to make sure I was good to go and had no issues. I called her at the tail end of my rental dates to make sure I was clear on where to park both units as they would be closed upon my return. Pam was amazing to work with from start to finish. You have a rock star in Pam at this location.!
Steven M
Spall Storage Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Armstrong, BC V0E1B2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was fine with the pick up location. Unfortunately, the windshield wipers were coming apart so there was metal on glass pretty well immediately. We had to purchase and replace the wiper blades. Otherwise standard Uhaul pick-up.
MICHEL DIn Canada - very efficient, friendly and helpful. But , the original booking was for 5 days, and the computer said 2. so we had to pay extra again for the 3 days
Brian KNothing
COLIN BTo anyone thinking of renting from U-HAUL. When there is a pickup to rent a U-Haul there should be mention every renter must fill the gas tanks when dropped off. If not U-Haul charges for the difference back to the customer for the missing fuel. Instead of ripping people off on fuel prices and mileage, they should fill the gas tanks themselves. We were not given anything more than A 1/4 tank of fuel, yet they charged the previous customer outrageous fuel prices to refuel it. That’s stealing plain and simple not replacing the fuel missing after you’ve charged that back to the customer prior. Shame on U-Haul. If that’s not bad enough? I was told I had 4 days to use the truck. There system put in 3 after I was given the Thanksgiving Monday to return the U haul. They argued that wasn’t true!!!! Knowing darn well, the 1800 number gave me that information due to the long weekend, plus being told to pick up the U-Haul booking in Armstrong for 4:00 pm.on the Thursday. When we called the 1800 number in front of the agent we again were told they showed only 3 days in the system. Not our problem!!! That was UHAULS error completely not making remarks of the booking agent giving us 4 days and having to return it after the Thanksgiving long weekend. When picking a U-Haul up at 4:00 pm who is loading a U-Haul at 5:00 pm to account for that as a full day holding the truck over night before its loaded I’m also leaving a Google Review on the way we were treated! They ripped us off by lying about the days we had the U-Haul which people should know about that and the fuel issue. Plus the fact they don’t have law stated (snow flake) winter tires on the truck when they were to be place on the truck by law in BC by October 1, 2024. The mechanical issues we told U-Haul about that we had, they didn’t care to even hear them by the gentlemen that travelled to Alberta with us.it was a wasted cause explaining anything at the drop off with the U-HAUL. We were told our deposit would take over a month to be returned, because she does not have a debit machine to return our deposit. Another lie to us told by Armstrong U-Haul (where rented from) that we would receive it back at the drop off point in St Paul Alberta. This was an absolutely horrible experience in every sense of the word with the rental calculating km, expected day rentals based on the 1800 number, the fuel issues, the lies about our deposit, truck issues, customer service in St Paul, and so on!!!!!!I will discourage others to ever rent from U-HAUL, due to our experience. They charged over above rates for the service, quality and expertise in customer service. Wendy Hamel
Wendy L