Only complaint I have is, when dropping the truck off it was very difficult to get parked. I had to reverse to the far back of a very narrow path. I managed but it was not easy. However the people there were amazing and were so helpful, I couldn't have done it without there help. Those two ladies deserve a good pat on the back.Kramer K.
Spall Storage Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Armstrong, BC V0E1B2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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My drop off date and time was on a day where the business was closed and when I called to find out what to do I was told to come back the next day. When I showed up they weren't open again until an hour after my drop off time. Although this may not have been their fault as they didn't draft the rental contract, the employee who showed up after I was sitting there for an hour after driving in from another city was rude and belittling and made me feel like an idiot because I didn't have experience backing trailers and had difficulty parking it where she wanted it. I was told I should have brought my husband as if I was so incompetent I needed one. I'm not married so that was an insult. Then we were going to detach the trailer and roll it to where it needed to go but it was stuck on the hitch and wouldn't come off. The agitated employee went to a nearby garage to get help and when she was walking back with someone who had agreed to assist, I could hear her talking to him about me so I said yes, I admit I suck at backing so this way she would know that I knew she was talking about me. The guy she brought was super nice and helped back the trailer in and take it off the hitch although the latter wasn't easy for him either. Just before I left the employee told me to do her a favour and rent a truck next time. I said well, I'm leaving here feeling like shit. I told her they needed better communication given the drop off date and time fiasco. The last thing she said to me before I drove off was I hope you enjoy the rest of your day. Not likely after all of that. Won't be renting from U-Haul again anytime soon. What an experience.Ruined my entire day.Brenda M.
Very professional.Darrell K.
Very friendly and helpful.Kale L.
Pam was awesome. Always very friendly and smiles, very helpful and kind. I would definitely let people know about spall storage and uhaul rentals.Ramona M.