100km travelled and it was 44 litres of fuel to fill it ? Obviously I replaced the fuel used by previous rental , just sayin , I hauled very little weight, Does 2 km per litre of fuel seem right to you ?
LEONARD J
Petro Canada Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arva, ON N0M1C0
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Customer Reviews
- 3.5 Average Customer Rating
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This location was fine. The website initially allowed me to book a uhaul at a location that didn’t have contactless pickup before the time they were open and I didn’t find out until I went to pick it up and had to call customer service because it said equipment unavailable. After switching locations I also was unable to get the furniture dolly I paid for (not this locations fault at all),
MADELEINE TTeller was not useful or helpful. No indicated parking spaces. Ignored me for long periods Did not resolve issues I had with additional charge
Jacob VThis was a horrible experience overall. We experienced difficulties with this booking right from the minute the booking was made. We were unable to pick up a truck at the location originally chosen. We had to drive 50 km out of our way to access an available truck. The vehicle was not ready when we attended to pick it up. The agent was rude and not helpful. We had to made multiple telephone calls to customer service to resolve issues with the agent, truck and invoicing errors. This was a frustrating experience. I would not recommend U-haul and particularly this location in the future. The customer service personnel and regional manager were very helpful although it would have been preferred not to have had to make multiple calls to customer service as this entire process dragged on for days and my time is valuable.
LAURA MThe only thing I did not like is there were trucks available closer and had to travel quite a distance to pick up and drop off. At .89 a km, rental was very costly. Wish U-Haul had better control of where the trucks are. Could have saved quite a bit.
Ronald O