The location did not have the key in the lock box. The employee in the Chevron said the person that rents trucks was on vacation. The field general manager had to get Involved after an hour and the employee finally handed over the key. We also ordered and paid for a moving dolly and it wasn’t in the truck. I would never rent from this location again.
Paul B
Nisha Impex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, GA 30606
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When I planned my rental I had parked my car .6 miles from a u-haul location. When I picked up my u-haul that location was not an option for my drop-off. I ended up walking 2.5 miles to my car.
Kristen BIt’s a gas station there’s a real big U-Haul down the street that’s where I would recommend they go cause I have been at that facility before no offense to the gas station
RUSSELL HMy main problems with my rental had nothing to do with the location. I contacted a different location for my reservation. I asked for a 9:30 pickup. It was processed for a noon pickup. It was almost impossible to remove the key from the ignition of the truck I rented and one of the tires was not fully inflated.
DONALD WNo issues or complaints. Just easier and smoother to pickup from actual UHaul store/location.
Adam S