This was the worst customer experience I have ever witnessed. The employee was only half engaged, which is why she did not inspect the vehicle with me before I left. This is the reason I left with the truck still padlock. I lost hours of my day driving back-and-forth to get this issue resolved
MORGAN W
Midgard Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30339
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The virtual store, attendance were most helpful in explaining the virtual Rental experience
Daniel GHorrible experience!! Don’t recommend U haul at all. Overcharge me for service that I didn’t request. Drove 9 miles, I was charged for 27. Rent a truck with Penske, Home Depot.
MARIO MThe latch on the truck was very hard to open and close. It needed a lot of force where I had to ask for assistance from my partner every single time as I alone couldn’t open or shut the door fully. The amount force required resulted in my partner cutting their hand on the latch. Everything else was fine beside that.
Angelika SNo personal was on site and I worked with a robo attendant which required self check in through the app.
Walter T