Location is incorrect. It is not a Vape shop but counter of gas station next door. There is no office. I would probably wait longer than necessary if I did not ask guy on counter of gas station. After reading predominantly bad reviews for this location, I have paid more attention during process of renting and returning truck. Took a picture of starting and finishing mileage. Pumped gas based on average consumption and saved receipt until received correct and adjusted invoice.
Nadin T
Prospector Smoke & Vape
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, CA 95603
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Customer Reviews
- 4.0 Average Customer Rating
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When we receive the truck it was completely covered with bugs from its previous trip. I had to work quite some time to get the windshield clean enough to start the drive. Beyond this the truck did run well and performed throughout the trip without a problem. Overall a good experience.
Carl EThe guy that rented me the vehicle was difficult and rude. He was not an employee of the establishment but a Uhaul employee.
Margaret DI made the mistake of not taking note of original miles on the truck. We traveled LESS than the allocated miles -- and your company charged us for 25 EXTRA miles -- a charge of $25. I will NEVER use UHAUL again and I will share this negative (but learning!) experience with everyone I can.
Karen MThis location needs to follow the instructions in the videos. And there can’t be just one person who knows all. I did everything with my phone, but afterward, it took over an hour to get the keys to the truck. Terrible experience.
Jason E