Overall the location was fine but we returned the truck on Monday and we were contacted on Wednesday by uhaul and to tell us our uhaul was not returned. I contacted uhaul today and they were very helpful to get strained up. It was just disappointed to have to take time to make a call to strand it all up.
Eric Z
Price Cutter
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, IL 62615
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly and efficient.
Ryan OVery helpful
charles hThe check-in process could definitely be improved. The online portion is a little confusing and the in person check-in seemed to take longer than it should have. But overall the Uhaul truck was a great help in moving. I would rent from Uhaul again.
Timothy TWhile I said yes to being clean it had what looked like chip crumbs, ashes, and something sticky on the drivers column. Being a semi truck driver I have certainly driven worse so while I myself wasn’t too put off by it but a customer after me might be. Other than that the truck preformed as expected. Online booking, check in, check out was easy enough and I appreciated the YouTube instructional video included.
Shannon H