I ordered furniture dolly’s to help with the move. It is very disheartening when you guys offer a product and it is not available when I picked up the truck. Reason I order the dolleys because I needed them for the move. Please have the products available that you offer. If you can’t provide them then don’t offer them to customers. This part of the process is very important to customers. Please address this issue. For my next move I may need to check with other companies.
Tommy H
Price Cutter
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Auburn, IL 62615
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How U-Haul Reviews WorkIt would be nice to see a signin the window and at the office that says "Uhaul check-in here"
Rachel DFriendly staff.
Kesha OConsider using the dollar general in the same shopping strip.
William TPicked up the truck on less than a 1/4 tank and brought it back with half a tank and was given a discount of 7$ that is absolute bullshit and robbery. You charge for mileage the least you could do is give the money for the difference in gas. I will never use U-Haul ever again.
Brody F