The return location looks like a NYC bodega. While the team was very friendly, I walked away with uncertainty that my return was properly handled since the clerk did not have me sign any paperwork or enter any details into a computer system. On Monday 6/9 I received a text message that my return was complete. However, one week later I received email advising my rental was still not returned. What a mess! The next time I need a rental I definitely will not use this location and I may not use Uhaul at all.
MUHAMMAD I
Little C Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburndale, FL 33823
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Customer Reviews
- 2.5 Average Customer Rating
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Ordered and paid for a hand truck and it was not available. I was still charged for it.
KImberly FGet rid of on line ordering. I had to walk all over lot looking for truck. And I'm handicap. If I wouldn't of had my grandson with me it would of even taken longer.
Sandralee YI dropped the truck off an hour and a half after using it, so three hours before it was upped to be dropped off and was charged a late fee. The issue has not been resolved.
Sunnie LThis place can go to hell. There is ZERO way to get in touch with anyone at this location. My truck rental was changed to this location by uhaul, so I attempted numerous times in various numbers I found online and could not get through to anyone. I go to pick up my truck with 24 FURNITURE PADS and there were none there. Can you imagine, hiring movers through uhaul and now you are driving all around town to another uhaul location to get furniture pads and they only had 12. Some of our furniture pieces are completely f**ked because the lack of pads THAT I PAID FOR and the abhorrent movers that were hired through uhaul. More on that in another review. TL:DR don’t ever use Uhaul or this location for anything. Ever.
David G