Customer service rep was unhelpful and unaware of what they were doing. The kept the door locked the whole time leading me to think the place was closed when hours of operation said it was open. The vehicle interior was dirty. Mileage was 1k miles off that had to be adjusted. It took me 40 minutes to get the truck alone. 1/10 service
Kyle W
225 & Mississippi Partners LP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aurora, CO 80012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They charged me wrong mileage. Up to 109 miles that I didn’t drive
LUC AI would’ve preferred an actual person to do the intake. This took much more time that it would’ve if I had dropped it off with an attendant and after the much inconveniences I had already experienced this just made matters worse. Again, the next time I move I will be looking for a different company that actually cares about the customer service and experience
BILLY PThe 2 movers were fast and friendly. It was a pleasant experience. The only frustrating thing was they arrived well outside the time frame window and didn’t communicate the delay to us very well. They called us once and we called them once.
Gary FHORRIBLE EXPERIENCE
Wilmer O