They were extremely nice and helpful at the rental location! They went above and beyond all expectations - Kudos!!
Kent W
Hitt Da Spott
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78723
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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you know what you could do. The only reason I applied for a business account was because I was trying to get into my Personal account because I had Reserved a trailer to help my girlfriend move with my truck and when we showed up for the trailer, there was a hold on my account from corporate U-Haul while I tried to get in touch with somebody there unsuccessfully for quite a while my girlfriend rented the trailer under her name and her account. I was the one driving my truck towing her trailer, which I knew was going to be an issue, which is why I rented my own trailer under my account come to find out that there is no hold on my account and after waiting for quite a while and delaying our move the nice lady on the other end, confirmed that the hold that wasn’t really a hold was removed from my account. Well, as I was driving, it became a parent that it was quite a large issue that the trailer was under the account of my girlfriend’s name therefore she was financially responsible and supposed to say between much to do about nothing. A couple hours later I returned to the same U-Haul returning her trailer under her account, renting the same trailer under my account spending another $60 and none of this would’ve happened if the nonexistent hold on my account had not been there so yeah what you could do. Don’t worry about a corporate account. See if someone can reimburse my 60 bucks thanks.
DANIEL DExcellent service
Terry NAlways knowledgeable and Customer friendly
TABATHA BThe management there is incredibly kind and accommodating
Adaobi K