The location for pickup was changed last minute, the dolley that was ordered was not in the u-haul, when I went to the second location to pick the u-haul up there was a note on the door saying “back in 15” I scheduled the pickup appointment for 5:30 and no one was available for me to pick up the u-haul until 5:50. I was then told that it was changed to an online pick up which I did not originally select. Overall it was a very inconvenient and stressful transaction.
kaila g
Austin King Of Cars LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78728
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No improvements needed. The staff at the pickup site was very helpful, friendly and professional. They made the transactions quick and easy.
Danielle BExcellent atention!!
Alberto GService was excellent. Will come back when I need to move again
Jeffery WSame for both.
ONASSIS P