Truck was damaged. Fuel tank was totally empty and had a hole in it. No help offered to get some gas and get on our way. It was a Saturday and we were told “No one will come.” Day before our pickup, we were incorrectly given the key code. U-Haul later called and removed our ability to pick up the truck after hours. Between these two things, we were delayed 3.5 hours. I had hired moving help that I had to pay additional for due to the delayed start. Avoid this location if at all possible.
BRIAN R
Brundage Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bakersfield, CA 93304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The drop off was closed all sunday
ALLEN HAwesome people work there, not a whole lot to improve, thanks!
MARK BThis location was not well equipped to clean or service the vehicles. They shorted me on blankets and didn’t note it for drop off.
JOHN WSuper friendly and great service.
SHAWN M