First of all I reserved the truck for pick up in Delano, on Saturday 8/2, to pick up on Tuesday 8/5. I received a call on Monday 8/4, that they would not have a truck available to pick up Delano that I would need to go to Bakersfield or Porterville which was not expected and a hug inconvenience and not to mention an unexpected expense. I had no choice but to on such short notice due to only having help that Tuesday, it was not only an extra expense but loss of time to have to go pick up in Bakersfield. This should have been advised to me on Saturday when I originally called to reserve the truck, which at that time I called to hire help for Tuesday. Needless to say I will not rent from you again or for that matter refer a friend. Very disappointed and service uncalled for very unprofessional.
Anna A
All N One Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bakersfield, CA 93312
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Customer Reviews
- 3.5 Average Customer Rating
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The only reason I am rating it average is because it just seem odd. A few trailers and everything done on his phone and there were people impatiently waiting.
SHYANNE MNate and crew were very helpful and attended to all our needs. Will definitely do business with location again.
Scott HHonestly, the place is good enough to park. It’s fine.
Jean C