No instructions were given on where and how to drop off truck. Business was closed even though service said 24 hr return. Phone number in email went unanswered - had to call a different UHaul number that I had to look up in Google - at first no answer to phone number. Called again and got an answer. Person on that line just said find the drop box, park the truck on street and follow the instructions in the email. Super unhelpful ... just horrible service from UHaul from start to finish.
Teresa C
Rudys Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baldwin Park, CA 91706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Doesn't explain how the rental charges are billed. Wrong information giving to me.
Juan CWas not informed that I had to pick up the truck somewhere else. Also had to pick up car trailer in Los Angeles. Which added mileage to my trip and ended up paying more because I went over the mileage. Poor communication.
JUAN RI got charged for fuel, when I returned the truck it was on same level as I picked it up, it’s really not the amount of money that I was charged, but it was the dishonesty from the employee from this location, 14402 Arrow Hwy, Baldwin Park, CA 91706
JEROME MBest location to get a rental from I was in and out super quick. Go here if you need a rental !
Mario M