Terrible location , I had to go behind counter and confirm reservation for the employee. Didn’t understand the system at all
Donnie G
Super A Food & Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ball Ground, GA 30107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The gentleman that assisted with hooking up the trailer did not seem very well educated on how to do it. Luckily my daughter knew how to do it.
Jennifer KMiddle of nowhere but that’s ok
William RTerrible drop off experience. A week after we dropped of the truck u haul was still calling us looking for their own truck. Whomever operates the ball ground location needs to be fired immediately.
Diana TThe boy working there was very rude and had no idea what he was doing when we asked to rent a trailer. We had a truck and a car to move. My son works on project vehicles. He told us our truck wasn’t heavy enough to pull the truck we had to get which I thought was ridiculous because we use a solid metal 89 dodge D350 with a 12 valve cummins engine in it which is made for hauling. Anyway we had to leave and go get the hitch we forgot in another vehicle so we went a different way and stopped at another uhaul place off yellow creek rd. The trailers there were not big enough for the truck we needed to get but was for the small car. (Please note one of the straps that goes over the wheels was frayed) but it served the purpose for a small car. When my son returned the trailer the next day back to the canton location (because it was more convenient for us) the same guy was extremely rude to him. Called him a liar and told him we were banned from uhaul forever because we “miss-used equipment” we never miss used anything. He tried to say we hauled a big truck that wasn’t approved by them and we didnt. My son tried to tell him that and he was listening, told him to leave and never come back. That kid didnt know what we hauled. It was not a big truck he just assumed and was a total ass to my son. I will not recommend this place simply because of that young kid with an attitude. I paid over a hundred dollars to use a trailer that the straps were frayed and could have been dangerous but thankfully it was not and i even got the insurance as well just in case. We returned it promptly the next morning and was treated horribly.
christy a