I specifically declined all coverages when making my reservation. I had to agree to a statement that I would be immediately liable for $6000 value of the trailer if anything happened. When I picked up the trailer, everything was handled out in the yard at the trailer, and there was nothing to sign. They assured me I was good to go per the reservation. I didn't notice until after returning the trailer that I had been charged $40 for coverage on the trailer.
James D
Super A Food & Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ball Ground, GA 30107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Terrible location , I had to go behind counter and confirm reservation for the employee. Didn’t understand the system at all
Donnie GThe gentleman that assisted with hooking up the trailer did not seem very well educated on how to do it. Luckily my daughter knew how to do it.
Jennifer KMiddle of nowhere but that’s ok
William RTerrible drop off experience. A week after we dropped of the truck u haul was still calling us looking for their own truck. Whomever operates the ball ground location needs to be fired immediately.
Diana T