You need a product manager to fix your mobile APP UI. There are many issues with the customer journey. It is obvious the APP is not being QA in the field. One easy one, you have the pic for the inside of the back of the truck after the customer has closed the door the order in the APP needs switching. Ultimately you need a journey mapping and better UI.
Michelle M
GTB Fuel 2 Corp
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Ballston Lake, NY 12019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It was just a drop off location. No employees
EUGENIA LDrop off was easy. Took a minute to find the key drop off but was easy.
Daniel HWe dropped it off after dusk and some shady characters were hanging out in their car in the dark. It wasn't clear where to park or where the drop box for the key was.
Daniel FHorrible exhaust leak (sounded like it would implode any time you accelerated) and the drop off process for the specific location was a mess. 4 other vans were being returned and no one really knew where to go.
Dan W