The online system wouldn't allow me to checkout the rental. The keys ended up being inside the store, not in the lockbox. The rep had to call the location and ascertain the problem. Then the online system still wouldn't let me check the rental in or out. It was a disaster and an unnecessary inconvenience.
JOSHUA C.
GTB Fuel 2 Corp
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Ballston Lake, NY 12019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I was charged the incorrect mileage promised as my pickup location was changed the day of and I also did not receive the dolly I ordered
Priscilla W.This location should be avoided at all costs. It's difficult to find, we had to search for the after hours drop off box, and the operator of this location was impossible to reach, even after numerous attempts. Do yourself a favor and do not use this location for any reason.
JIM S.Just a poorly maintained gravel lot behind a gas station. Nothing fancy but it was close by and convenient.
timothy S.Improve your app, midway through the checkout process the app status changed to dispatch and I didn't even have the key out of the lockbox. I tried the chat function and it/they hung up on me after telling me to go the uhaul.com, which I couldn't get to work either. Eventually I got a phone notification to complete the process and was able to do. Between the app and chat support, what a frustrating and unnecessary experience.
William N.