This company basically charged 200.00 for 3 hours then lied and notified I would get a free 50 miles nothing was taking off and they knew the driver prior had a prior record let it book then added drivers which then made their names included so unless the other driver balance was paid neither three could rent. The location was a joke and the drop off even more I would never recommend uhaul again . Paying all that for bare usage
Tevin D
Charms Market & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21225
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Customer Reviews
- 2.5 Average Customer Rating
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OLUWAKEMI TDo not rent from here. If you're short on time and options like I was, ensure you take a time stamped photo before pick up and after pickup of the gas and mileage. I drove the thing 2 miles (not even joking) and they charged me an additional 30$ in gas. It took them over 30 minutes to have someone available who knew how to start the rental, making my time even shorter.
Emily JWhen picking up the truck the passenger side view mirror was cracked into 3 pieces and the bottom piece was dangling and about to fall off. I had to tape it together so I could somewhat see using the side mirror. The person working at the store was very friendly and helpful.
Emily GTruck still had someone's trash in it.
Robert Y