Office needs cleaning. Grass needs cutting.
KENNETH C
Hatfields Towing And Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70819
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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This place is disgusting. It is a condemned building. It is not set up like a business at all. They have weights in the middle of the room , dirt floors, kids toys on the front porch, rotten window seals, a room for kids with boards nailed to the door to keep the kid in it, the woman in the office was smoking, one girl didn't have shoes on, they looked like they just crawled out the bed. It looked like a trash house and grass over grown outside. It looks abandoned. It is beyond horrible. A kid was running around with dirty clothes, matted hair, dirty face. It was completely filthy. The door and walls are full of dirt. The worse place I have ever seen. I was literally scared to be there.
COLBY FThis location gave us a 17 foot truck that had a low gas tank at pickup and then charged an extra $50 for miles that were not put on the truck. There was also no documentation on their end to track the mileage beforehand to see if extra miles were put on it, so why would I have been charged for extra miles? Also, we were not told that this location closes early on Saturdays at 12pm. So whenever we went to return it, we couldn’t. Madison texted to tell us to drop the truck off in front of the gate with the key in it, because they had someone waiting to rent it that same day. Very unprofessional and there is no communication between the employees and customers renting their trucks.
ASHLYN CStaff was very helpful.
Michael DThe pickup at Hatfields Towing And Transport was not professional. The location was basically a persons home, a day care, a car lot, etc. It was not clean. The trailer did not have a long enough light connection and the location did. It provide one. I had to go down the street to the U-Haul store to obtain one. Feel free to call me at +19726930070 for more information.
Bryan M