Absolutely terrible experience with this U-Haul location. Despite my reservation stating a 10:00 AM pickup, the store didn’t even open until 10:20. I didn’t get my truck until after 11:00 AM — over an hour late, completely throwing off my moving schedule. The staff showed no urgency or concern for the delay and offered zero communication or apology. Worst customer service I’ve ever experienced from a rental company. If you value your time or need a reliable moving experience, I’d highly recommend going elsewhere.
Jordan E
Another Mans Treasure
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bauxite, AR 72011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Uhaul's system was down for a while, but the staff were really nice and patient. They made sure to get everything taken care of for me when the system worked again.
KAITLYN PPerson who helped me was very kind and helpful.
Thomas KThese people do not know what they are doing at all. Nice but not helpful at all.. trailer was parked in a horrible spot. Thank god I had a friend that knew how to drive and hook up the trailer for me. These people were no help at all.. seemed more interested in selling old antique furniture.
Collin DLocation is very accessible and easy to find. Very nice shop inside with very friendly staff. Would definitely rent from them again!
LUIS V