No one was available upon returning truck. (I knew this beforehand) I was charged an additional $60+ for fuel. At pick up location I was told to drop off truck with the same amount of fuel as it was at pick up. The fuel gauge very visibly read below 1/4 tank. I should have taken a picture and verified it with the agent. Of course I added fuel immediately after pickup. Dropped truck off with the same level of below 1/4 tank. I was so busy loading and unloading truck i didn't read the contract. I was subsequently charged an extra $60+ for fuel at $4.25 per gallon (unknown how much gas was added) plus $30 service fee. Lesson learned.... Don't trust anyone's word, read fine print, or just don't rent from uhaul.
Annette E
The Storage Shed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baxter Springs, KS 66713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fast and friendly service!
KORY TWe got there a little earlier than we thought we would be there. No one was at the place of business. No one answered the store. We waited about 20 minutes. Finally someone came.
ROGER DI requested a dolly and. 2 dozen pads and reçeived neither. Picked up truck as planned when store was closed I was told 2 days before the items would be in the truck. WRONG
Lonnie PGood job taking care of my trailer rental
CHARLES W