A complete disaster. Be prepared to walk into an empty facility (despite arriving on time for pickup), load the trailer yourself or with the help of a stranger, drop it off at an empty facility (despite being on time for dropoff) and unload the trailer yourself or with the help of a stranger. Be prepared for made up checkin days and checkout days (BECAUSE NO ONE IS THERE).. anything that benefits them and costs you more. Complete disregard for customer service, complete disregard for liability and even the "regional manager" won't get back to you for days, unless you escalate the issue to their executive team.
George G
j&J Automotive Truck Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bay Shore, NY 11706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great dealer. Very friendly!
JEFFREY CThe staff was very friendly and helpful
James KYour rates of 19.99 a day are perfect. This site is right around the corner. Easy folks to work with.
MICHAEL H