Just the entire customer service experience was poor. The location is a heavy equipment rental that also rents uhaul products. It took 45 minutes to get Checked out after I preregistered, uploaded a copy of my license, etc online. After I paid it took another 20minutes for the guy who runs the yard to find the trailer I reserved. I just felt the location was not sensitive to my time or schedule. I wouldn't recommend or suggest this location to anyone.
Norman H
Jersey Rents
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bayville, NJ 08721
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Rob and Rob Jr were very friendly and they were so helpful in getting the truck back to the front line so motorists can see the equipment for rent. Highly recommend.
James GTrailer was dropped off after hours
joe mActually include the lockbox code with the pickup. I don't appreciate having to spend an extra half hour standing in the parking lot, trying to figure what the problem could possibly be. Stay on top of your affiliates.
ANDREW ERental went very smooth. No stress, no hassle and great service.
Barbara B