The person at the desk was extremely rude. The truck was not clean. However, I have not rented a moving truck from any company that was clean in the last 20 years. No one cleans anymore.Jeannie O.
Trailer Rental & Towing in Beatrice, NE at Gage County Oil Co Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Beatrice, NE 68310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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First of all I declined insurance and they charged me any way. Second the truck would not start and had to be jumped every day we had it. Third the back door to load only went half way up which did not make loading easy. Fourth the gear shift didn't work easily either. Fifth this truck had graffiti painted on it. This truck needs to be taken out of service and I respectfully request to have the amount i was charged for insurance refunded immediately.Rodney T.
Great help with equipmentLynn R.
Fast and friendlyKarla T.
Everything went smoothly. Truck is ready on time.Dennis S.
The gentleman at this location was rude to say the least. He seemed put out when we called to say we were to pick up a truck. His service skills deserve one star. He complained about U-Haul and set a time for 1:30 to call us. At 2:30 I called him and he was still upset that we were to pick up a truck. Truly unbelievable lack of service experience.BILL C.
Rudest customer service ever... Didn't answer the phone or be there for the pick up time scheduled... The procceded to call me.and be upset I wasn't there whrn he was an Hour after I'd tried going and calling to pick it up on the correct time.. Then at pick up told me it was a full tank in the vehicle.and infact it wasnt.Jason B.
I realize that some people are not punctual, but I don't think it is not necessary to call 5 minutes before requested pick up time. We were enroute and very closeDavid B.
Did everything we needed to be on our way ThanksLynn R.
Great business.James F.
The truck was NOT where I was told it would be. I had to drive 60 miles round trip to find one because of this. I feel I paid a lot more $50 in gasoline and my time just to move my son. Someone DROPPED the U-Haul ball on this one.Randy B.
My reservation was a complete mess, wrong size truck, not at the location you told me it would be, not ready when you told me it would be, your corporate employees were not investing in me as a customer and misinformed. Very sure I will never use U Haul again or recommend you to anyone. Your overbooking of trucks is unexcuseable and very disrespectful of your customers.Toby T.
I had a confirmation to pick up a trailer at this location and when I got there to pick it up (on time) there was a note on the door saying they were closed.... Then the trailers hitch couple rattled loose as I drove so I had to stop every 50 miles to retighten it. I was supposed to get a call today from Uhaul management but still haven't...Mitch B.
save me money on a local one way Great operation !!!!!Lorie H.
Very helpful, as I am a senior ,outstandingHenry J.
The gentleman who runs the place was very rudeTracy N.
There was no one at the location and you have to call and leave a voice message lot was dirty and building is a dumpDennis B.
The car dolly I rented had a broken fender. I was still able to use it and I am not complaining. I just want someone to know so it can be fixed. I told the person who rented it to me. Thanks.jerry B.
My reservation was changed to this location after I made it for a different place. It took 1 hours to get the truck and I was the only customer. The guy cancelled my reservation and then added 1000 miles to my trip. I rented a refrigerator cart that the wheels would not turn with weight on them and could not use itCharles Bruce T.
We were late picking up the vehicle and it was very obvious he was not happy. It seemed like it was an effort to help.Terry G.
Due to freezing weather, wipers were not working properly and washer not working.Eddy L.
Very pleased. Could not ask for more.FRED H.
I have attempted to rent a trailer/truck at the other 2 locations in Beatrice on a couple occasions. Every time we end up with this person. I WILL not rent another item from U-Haul ever if I have to get it from him. His hours are terrible,as he is not an operating business, he is a real jerk and I don't understand how he even stays in business. I'm not the only one who complains about this so I would hope U-Haul has the good business sense to do something about it.Gail M.
They canceled our order twice gave us double the size we needed cause they rented the one we were suppose to get that was reserved to us they canceled the order cause it was there friend and the guy running it said well I guess it just sucks to be you .. he wanted cash not a card I said I don't care as long as I get a receipt he said we can't print one then took the card and gave me a receipt really shady I would never recommend them to anyoneDillon M.