Je me suis fais charger 100$ de plus que votre facture que vous avez envoyer sur mon adresse courriel, l'emplacement du camion que je suis allez chercher etais sur 433 rue des adirondacks . C'etais assez etrange comme place , il etais situé dans une court de carroserie automobile breff le proprietaire de la place ma facturer 100$ de trop et j'ai eu aucun retard et tout je suis quand meme tres decue
Janick M.
Auto Centre Tropical
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Beauport, QC G1C6S2
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I would like to say i'm a little disappointed, i've been charge for the 35$ assurance coverage that i didn't ask for, second thing, the gauge of the truck had a problem and i had to full the gaz tank to be sure that i was been charge for insufficient fuel. I've been charged for the “extra†kilometre, i have asked for a U-Haul for Trois-Rivière and we had to go to Saint-Liboire picking up the truck, its 106 km from Trois-Rivière and U-Haul just add me an extra 75km, it's 30km less than the ride i've to go back to Trois-Rivière PLUS we had to pay the gaz to go to Saint-Liboire we our personal car, PLUS the gaz for the truck to go back to Trois-rivière… so i've pay alot more that it was supposed to be and i would like to have some money back. You can reach me via mic9403@msn.com
Michael-Hadrien L.Je n'est pas eu la location du diable comme prévu à ma demande j'ai dû me déplacer chez un concurrent pour en avoir un et j'avais fait la demande sur ma facture . Ps votre application devrait avoir le droit être en français merco
nathalie P.Excellent service, très courtois. Merci beaucoup!
Mathieu S.1. Ensure that the truck is in good working order. 2. Ensure that the location is safe for customers. The location, while admittedly, was in the middle of winter, was icy, causing my relative to slip and fall on the ice, risking serious injury. The staff there did not seem too concerned for her safety, even after being told she fell. The truck starter motor would not engage every time, resulting in multiple attempts to start the engine. The rear license plate was completely unreadable, the paints gone from the metal. We ran the risk of being pulled over and if not for the weather keeping law enforcement busy, The door was difficult, to the point of needing a steel bar to open it, due to the rollers being completely missing any lubricant, as well as one roller out of the track. The agent at the drop off location advised me that the truck should not have been sent out in this condition, and that he was going to send it to the main depot for proper repair, as it was unrentable in this condition.
John S.