While the gas gauge said full when I took it, someone must have put the bare minimum to move the gauge. I never even used 1/8th of a tank and your approximate gas required to return to full said I’d need 1.8-3 gallons. It took 10. That’s a huge difference. Either your paperwork is wrong or as I said, it truly wasn’t “full” when I got it. Has nothing to do with the location… they were absolutely excellent and pleasant. Otherwise equipment was fine.
Matthew G
Beacon Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Belle Vernon, PA 15012
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Customer Reviews
- 4.5 Average Customer Rating
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Braiden was awesome. He explained everything and was invited with the whole process. Give him a raise John!
KEITH NThe 15’ truck had a flat tire on the rear which we found during the inspection. The Beacon Supply location tried to put air into the tire but the only air compressor they had would not reach outside their wood working shop. We spent best part of an hour fooling with finding an air pump that would pump that much air. By the next morning it was flat again. I called uhaul roadside assistance and they came to my house from about 20 miles away changed the wheel/tire … they got there fast and did a great job. You should never give a customer a truck with a flat tire!!!!!!! My future rentals will never be uhaul.
MATTHEW MProblems with truck stalling out, rear door frozen shut. Lock to get key was frozen. Tried to charge me for things I didn’t receive. All around worst experience. First location gps wouldn’t pick up location, so I had to wait 2 hours for new location
Michael SEvery thing was perfect
FRANK P