I did mobile drop off and did not interact with a employee.
JEFFREY L
Samish Way Chevron
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Bellingham, WA 98225
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It was very frustrating and clunky trying to check out the truck and a self-service location. It took me 45 minutes and I needed extensive help over the phone from a customer service representative.
Michael LI would recommend not renting from the remote location. The app is slow and buggy. While returning the vehicle, the app couldn't figure out my location (even though it worked okay when I picked it up). You have to upload dozens of photos and the camera is so zoomed in, it is almost impossible to get photos of the vehicle in a crowded lot. It wanted a photo of me ... okay, but it only used the forward camera. I had to have someone take my photo. Driver's license front and back. Why couldn't I have done that before. And then it wanted the number of a friend to vouch for me. WTF? It took me about 30 minutes to reserve the vehicle and another 30 to return it. They really need to figure out the app. Also, why wasn't the tank full? I picked it up at a gas station. Other than that, the vehicle was fine and everything went well.
Andrew BThe truck was clean. The windows were not.
Sherry RNothing.
Jon K