I used U-Haul numerous times and never had a problem until this time. I was forced to use the U-Haul "app".. I use the word app VERY loosely.. Worst app I've ever had the displeasure of using. Had to restart the check-in no less than 8 times for it to work properly. Drop off was even worse. Never did get it to work properly. Finally just had to drop the keys in the lock box and hope for the best. I won't rent from U-Haul again if I'm forced to use it.
JAMES H
Samish Way Chevron
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One-Way and In-Town® Rentals in Bellingham, WA 98225
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Customer Reviews
- 3.0 Average Customer Rating
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Not sure if it’s the place or the app since that wasn’t working but more signage would be most helpful
Anna SI received an email about checking in - the evening after we had already picked the truck up at the scheduled time. The hand cart and one dozen blankets I ordered were not in the truck. Other than that the truck ran well.
David HThe locks there don’t work without a lot of force, very frustrating.
Katharine S