We had to return unused supplies to another u-haul site since the return site did not carry the products. Also we were directed via a phone call to return the truck to a site 45 min from were we live and not to our selected site which was 5 min from our home. That was inconvenient, with no benefits for us but only for U-haul.
Gerrit S
Quail Haven RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Benson, AZ 85602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Return date was on the weekend. Nobody was around. Gates were locked. Not sure where to park the trailer.
LESLIE GCorporate U-Haul made the rental process tedious and time consuming. Corporate needs to work on this. The location folks were very helpful and understanding. Same for turning in the rental, had to use the link, which did not work in my rural location.
MICHAEL MAfter a concern with pickup date and location, and then an issue with the trailer the management was very understanding, corrected the issue quickly and efficiently, and documented it in my file. Due to delay, she also extended the return by a day in case it was needed. They even called me later in the day after I left because I had dropped my glasses in the parking lot. They were very helpful and I would recommend to others, even though the location was completely out of my way.
JEFFREY HEverything was fantastic
GARY G