I would truly like a refund. We had to sweep and wipe out the entire back as it was not cleaned and filled with dirt and dog hair. The front of the truck had cigarette ashes and mud everywhere. And when we arrived to pick it up, we had to be on the phone for an hour as our mobile pickup was not set up. Absolutely terrible U-Haul experience.
Amanda T
Davids Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Benton, AR 72015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very helpful and professional staff.
DONALD RThe inside of the truck smelled like an ashtray. Only one windshield wiper worked. The large passenger side mirror was aimed at the sky in order to see out of the smaller mirror due to mechanical issues. It was just not a pleasant experience. It also cost way more than expected!
Stephanie FEverything perfect.
DANNI BIs hard to get vehicles in and out. The dolly wasn't latched to wall in back of truck when I got it and feel that will fall on me. Was told I would get a deposit back after drop off and still haven't. Tried to call and let them know several times about the dolly and ask about the deposit and it has gone straight to voicemail which is full so can't leave a message. Will never use location again or recommend it to anyone.
Christopher J