For starters how about making sure the dot 3 brake fluid reservoir is filled up rather than the customer finding it out after renting the trailer bc it was bone dry. Secondly the equipment was hooked to a 26 ft truck which I had to disconnect and move myself bc the rental place didn't know how to disconnect the trailer or move the truck.
HAROLD F
Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bentonville, AR 72712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I wish I haven’t met the old aged idiot man(60+ with whit beard) at that store. He has very poor communication skills.
Mohammad WTruck steering was a little "loose" feeling. Check engine light was indicating an issue.
Robert SNot only did they make me lose more than 3 hours in 3 different days by recurrent mistakes on their employees part, that never reflected my booking, confirmed emails and text confirmation messages with rates and estimates, they overbooked my truck by asigning a truck to ME and another client that same day of May 31rst. I had been ADAMANT about needing a Dolly for that day because one of my movers was going to be someone with acute diabetes and I did not want him to over strain. To make a horrible situation short, he fainted TWICE, we took him to emergency hospital and after all this, what could have been done as planned in the time range we organized was doubled and could not be accomplished on time. These people and their manager Cameron have the audacity to want more money instead of FULLY reimbursing me for these losses and pain. The medical expenses and the suffering caused by their negligent manner, and the fact that they CHARGED ME FOR A DOLLY I NEVER GOT is amost dirty, despicable action,... but worst is the wanting more money!! I want a FULL REIMBURSEMENT IMEDIATELY OR I WILL SEEK LEGAL SUPPORT.
Debbie NThey do not know what they are doing. Will just go to a U-Haul location next time. Waited over 30 minutes to be helped when picking up. U-Haul rep they had on the phone was also rude. Made a comment I was late not knowing I had been standing there waiting. I will never recommend this location.
Scott B