The location and service where above average, where u-haul needs to improve is the process u-haul has in place to provide documentation to the customer. This was a huge failure in my opinion, I was told I would receive this documentation and receipt via e-mail, which I confirmed my e-mail address on the u-haul Ipad but the only email I have received is this request for my experience. The provider was professional and helpful in every way so that experience was great.
KIRKLAND A
Berwick Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Berwick, LA 70342
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Only comment I have is the gentleman Ernie that checked out the uhaul was rude. His tone of voice changed after my Ex-boyfriend walked in to help me.
Jennifer LWe love our hometown U-Hail location. Ernie is always fun to talk to and knows his business. He makes the whole experience a pleasure.
William PA step stool to get in truck for us short people! 😂. Seriously, I’ve used Uhaul for so many years for multiple moves and one day I will count them; it is mega! This is the BEST location and customer service is outstanding!
Sarah DThe use of the app and rental process by the internet was a pain in the a__. The owner of the business came through and helped me out greatly. I’ll find a better way to move next time.
Howard R