Very disappointed in this rental experience. The gas station that I rented at the attendant wasn’t there to give the key. After a half hour and calling customer service they finally showed up. The gas station was open. They obviously use this van for personal use it was filled with empty bottles and cups and a phone charger. The attendants phone was coming through the Bluetooth in the van. Then he made me put in almost 7 gallons of gas when I only drove it 35 miles. On top of that it didn’t print a receipt I only have a picture of the total.
Joan R
BP Bethlehem
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethlehem, PA 18017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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It took U Haul two weeks to send me my invoice. Three text messages+ two emails+ two phonecalls from the local UHaul (Raven) about the missing invoice ('iur record show you didn't return the trailer'). The guy did not get out from his car when I'm left the trailer Unacceptable, disaster and disappointed. I wish I had alternative and avoided using U Haul
AMON WVan was not clean. I sent a picture on pickup. I needed the van so I drove with it. When I brought the van back, the app asked if the van was clean. I said no. Then it adds a $25 cleaning fee?!? What? IT WAS NOT CLEAN WHEN I PICKED IT UP. $120 to use a van for 3 hours is crazy and I will NEVER use UHAUL again.
Conor JUHAUL is a great company and I use to rent their cargo vans frequently. However, I won't recommend that specific location to anyone. The staff is not professional. They are rude and on top of that they stole my Capital One cc information, and Capital One ended replacing my card. Be aware people. Choose another location but not that one because your personal information will be at risk. I reported the issue to the l and local authorities as well. Stay safe and blessings.
Eduardo HTopped off the gas, parked, and returned the key to the location personnel. For the past 2 weeks I've been getting messages and calls that the truck has not been returned, presumably because it was not entered back into the inventory system and I'm being warned of fees and penalties.
ANDREW S