Van was not clean. I sent a picture on pickup. I needed the van so I drove with it. When I brought the van back, the app asked if the van was clean. I said no. Then it adds a $25 cleaning fee?!? What? IT WAS NOT CLEAN WHEN I PICKED IT UP. $120 to use a van for 3 hours is crazy and I will NEVER use UHAUL again.
Conor J
BP Bethlehem
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethlehem, PA 18017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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UHAUL is a great company and I use to rent their cargo vans frequently. However, I won't recommend that specific location to anyone. The staff is not professional. They are rude and on top of that they stole my Capital One cc information, and Capital One ended replacing my card. Be aware people. Choose another location but not that one because your personal information will be at risk. I reported the issue to the l and local authorities as well. Stay safe and blessings.
Eduardo HTopped off the gas, parked, and returned the key to the location personnel. For the past 2 weeks I've been getting messages and calls that the truck has not been returned, presumably because it was not entered back into the inventory system and I'm being warned of fees and penalties.
ANDREW SRep wasn't on site and couldn't be contacted. Called the U-Haul phone number and was told to leave the trailer and go. Worked easy.
Ronald BCustomer service needs education. Be friendlier.
Lori H