Poor customer service. We had to carry out our own blankets in the rain.
DAVID D
Renschlers Auto Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beverly Hills, TX 76711
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Process was great, Lester was super helpful!
SANDRA MClosed when dropped off so didn’t speak with anyone but east in and out of location.
DANIEL SHelpful, quick and simple to work with.
David MU-Haul changed the location of my pick up that made it more inconvenient for me. The pick up location looked to not to have well maintained lot or U-Haul products. Dirty and sketchy feeling. There was a closer U-Haul location that is a U-Haul store that I have used frequently in the past. Why wouldn’t you send me to one of your franchise operations rather than a place that doesn’t maintain your products or take pride in your brand? Why would I have to go somewhere else to get a crappy trailer that was ordered over a week in advance rather than one of you well maintained franchises? This was truly an unsatisfying transaction and place doing business as U-Haul affiliate. After dropping off at completion of journey, attendant said that the trailer needed new tires. The running lights were completely missing from one whole side of trailer. He said that this trailer should have been retired and never let out on the road in that condition to travel 600 miles.
SCOTT F