The friendly and efficient service at this location was second to none. When the original reservation I made online was cancelled just prior to my arrival (my own fault for being 1.5hrs late), these guys put me back in the system right away without me having to lift a finger (not even on my phone). No waiting in any lines. The family took a genuine interest in what I had going on for the day and wished me luck in my ventures. Really added to the small town feel in our quaint little community. Then, when I returned the trailer after hours, they saw me on their cameras and checked the trailer back in for me before I was even done getting the trailer unhitched. Again, without having to lift a finger on my own device. Doesn't get more full service than that. Thanks for a great experience! The only improvement I could suggest is more inventory. Specifically in my case, I wanted to rent the smaller (4x7) utility trailer that is roughly $15 for the day rather than the larger (5x9) ramped utility trailer I ended up renting at a rate of $30 for the day. Not a bad deal, but still twice the rate and both capable of fulfilling my needs.
ELIJAH D
Lodge Podge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Big Bear City, CA 92314
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff at Lodge Podge is always helpful and will go the extra mile to make sure your expectations are met!
JOEL CRude, impossible people running this. They are the only U-Haul rental in town and know it. Never again!
EVELINE GLodge Podge has great customer service, and a welcoming office for customers.
ANTHONY MDawn and her staff are always courteous and helpful!
JOEL C