The truck was unsafe and needs to be maintenanced. It went limp 13 times during the trip which is unacceptable. The pickup location was disorganized and uninviting.
Joshua B
Shangrila Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blacklick, OH 43004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Dropped off my vehicle, employee said I was ok without verifying the miles or gas while I was there. I realized I forgot the dolly, I told the employee live right up the street and I will bring the dolly back so we can close out my account. Sent my son back with the dolly and my son ask for paperwork and the employee stated he closed it out without having the dolly back. Later in the day I looked at my email and noticed they charged me for gas that I already put in the vehicle. I stopped at Meijer gas station not even a mile from their location and I filled the gas back to original spit and some. Didn't take ten minutes to get back with the dolly and they managed to take the truck put in it. The truck was still parked in the same spot I put it. The place was closed went I went back to ask why they charge me for fuel when I put the gas back and some over. I used u haul several times over the years and this is the first time this happened. I been scammed for gas i put back in the vehicle. I wantvto put a complaint in against this location.
Curtis BIt is a drive through market. I had no interaction with anyone just took pics of the truck inside and out, locked it up and put the keys in the box.
Melanie FVery friendly and professional
TIMOTHY LThis was the best customer service experience ever. I had to keep the truck an extra day, they did a overly fantastic job to accommodate me with that. Very friendly, very understanding of my not so great situation I ran into. I recommend Shangrila Food Mart to anyone
DANIEL J