Made an appointment for an 8am pick up. I get there around 8:10, no one is there yet. I called corporate, they said he had to step away and will be there in 5 minutes. When someone shows up (20 minutes later) he complained that someone was supposed to be there at 7:30, but he never showed. Smooth sailing once someone arrived to help.
ADAM A
Metro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boston, MA 02131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Customer service the best as expected
RALPH KBetter service and communication with customers
OVIDIO SRevoke this locations franchise license as they do the U-Haul company name a serious disservice. These people are hurting your brand.
ISAAC HI was charge 54 dollars for fuel and I have proof that I returned the van with more fuel than when I picked it up. So I was scammed with the fuel.
GEORGE G