This location needs work. The code that was sent to access the keys for self check in was incorrect, resulting in delays as we had to track down a number to UHaul, wait on hold, speak to three different representatives, all just to get a code that was completely different than what was sent over. The location also has broke down vehicles sitting around, broken glass throughout the parking lot, just a run down space.
Josh H
Concierge Healthcare Training Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandon, FL 33511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Never went inside. Easy drop off
MICHELLE BMy experience with this location was horrible and I am never using U-Haul again!!
AMANDA FReceptionist at medical office who processed my U-Haul rental contract wasn’t sure where trailer was specifically located. Never came out from behind desk. I found trailer between trucks parked nose in. I had to physically push and rotate trailer to make hitch accessible for hook up. Once that was done I found that driver side of trailer had a flat tire. It was obviously flat for long time as debris and dirt covered the flattened rubber of tire. I went back to office to speak to receptionist, but he was gone and office was locked up. I then contacted roadside assistance. They stated that a response company would be at my location with 30 minutes. 50 minutes later towing company arrived. John quickly replaced the tire and I was able to hook up and finally get on the road 2 hours after renting the trailer.
JOSEPH MThis Location was Great ,Truck was there and ready to go.
James F