The parking lot is poorly designed. When I returned the trailer, I got it as close as possible to the drop off point, but the employee wanted me to loop around & back it in. I explained to him that I couldn't, as I was not comfortable doing that, but he was welcome to try. He immediately got pissed. His face & whole demeanor changed. He stomped over to my hitch, un-latched it, dropped it on the ground hard. Then rudely said "you can go". As I pulled away stunned, I watched him get in a side by side with a hitch, which he was going to use to position the trailer where he wanted. I am not sure why he had to act like that. It's not as if he was expected to roll it a great distance by hand. As he was my last point of contact, I would be hard pressed to recommend renting from here.
David C
True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Branson West, MO 65737
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Customer Reviews
- 4.5 Average Customer Rating
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Fast friendly service what more can you ask for. Top notch service with clean ready to go equipment.
Dave MThank you
anthony wSuper friendly and very helpful in all aspects of the rental. I’ve use them multiple times.
JEFF JAwesome place, thx u!
STEVEN B