I did the reservation on line, went in picked it up and was out of there , the shop closed at 5 but there is a box for the key on the gate , very easy process
Sophia C
Reborn Auto Body LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bridgeport, CT 06606
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Customer Reviews
- 3.0 Average Customer Rating
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How U-Haul Reviews WorkThe reason for average was not sure but why was the gas tank not filled up when I picked up the rental. it had less than a quarter tank and when I returned it was over a half tank. and around $25 in gas. Why are we not credited the gas or have a full tank.
Karen SThis was unbelievable. I rented a van on the app after hours and went to pick it up self serve. THe app kept crashing. I had cell service. I had to get dropped off at the location and had to spend 45 minutes on the phone with a wonderful agent who was very kind. SHe was great. The app and system was not. All I needed was a lock box code. She did not have the ability to get that for me without me going through the app. I was standing on the street in a dangerous area in the dark late at night with my wallet out trying to get all the info for the app that kept crashing and making me start over. Drop off seemed to get smoother. I went through all the steps on the app, dropped off the keys when it said. And then got home and it said I never dropped off the vehicle and I had to call again. Fix the app that was insane!
Star FThe parking was VERY tight to get the truck out of the lot. A young man guided us past the car the truck was parked in front of, but then there was another car parked along the narrow lane through the exit gate. Very positive and helpful though.
KAREN PScam they never explain me about the extra charges that they put on my card ..!! Scam
Edisson M