When booking online I was not told that there would be a $1 per mile charge over a certain amount of miles, the additional $300+ dollar charge was a very unpleasant surprise. You need to clearly define that in your contract and it might be in the fine print but I did not see it.
Marc S
Uptown Exchange
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brighton, MI 48116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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William BI recently had the pleasure of using a U-Haul truck from Uptown Exchange, and I can’t speak highly enough of the experience. From start to finish, the customer service was outstanding. The staff was not only friendly but also incredibly efficient, making the entire rental process smooth and hassle-free. They took the time to answer all my questions, ensuring I had everything I needed for a successful move. The U-Haul truck itself was in excellent condition, clean, and very easy to drive. It was clear that the team at Uptown Exchange takes great care in maintaining their vehicles, which made me feel confident and comfortable during my move. Overall, I highly recommend Uptown Exchange for anyone in need of a U-Haul truck. Their exceptional customer service and well-maintained trucks made my experience much less stressful and far more enjoyable. I’ll definitely be returning for any future moving needs!
Heather GThe location is at a pawn shop. It was messy and the attendant was matter of fact and didn’t ask me if I wanted insurance coverage or not it was just added to the rental. He did not mention using the app when returning the truck after hours. The app is good.
CLYDE EFriendly and professional
BRIAN R