Very friendly and quick to get the unit unhooked and me on my way.
WILLIAM G
Cases Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brighton, MO 65617
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Customer Reviews
- 4.0 Average Customer Rating
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When we picked up the truck the gas tank was not full. I had to put in $50 worth of fas just to get started. I have a picture of the fuel gague and the receipt. Then when we dropped the truck off I was charged another $19 because the app said we were over the milage alloted.
CHERRYL PRude and nothing was right when I picked up the truck
Sherry kTrailers parked in tall weeds.
Craig Jknow that this letter will mean absolutely nothing to you or The U-haul company , but i am still going to let you know what i think and i will also be putting it on social media SHAME ON YOU!!!!!!!!!!!!!!!!! I'm sure glad that you are able to sleep at night by putting the blame back on the consumer and making it seem like they are overreacting to a real problem with the truck, that I know had some issues that you say didn't exist. I know I'm just a woman but I know when something isn't right.. I can tell you and your company DO NOT care about the consumer or the life of others on the road. You may tell yourself and the Uhaul company that there was nothing wrong with the truck but I know a truck should not shake you to death at 55 miles per hour fully loaded. Tires should not have a chunk out of them, I call your organization a bully and Arrogant just because you're a big company and you think you're above the consequences of your actions. BELIEVE ME when i say Your time is coming that you and your money will not be able to push aside such insidentences such as the one i had I'm sure you think this is all about money. Well sir you are sadly mistaken, This is about the safety of families and others who use your company, Not that it matters to you or the U Haul company but as for me and my family & friends we will not use your company again. Instead say we will be using donkeys if we have to because then we will at least know we are dealing with asses. I pray you all will be ready to be held accountable when something really does happen and you and u-haul cost a family the life of their loved one. Just because you don't want to have to make it right with a customer when they have a complaint. May God have mercy on you all SHAME ON YOU!!!!!!!!!!!!!! Thanks for making yourselves feel better by lying. Sleep well
Gail C