They were having issues with the app and there was no one there to help. Took over 40 minutes to be able to get the truck.
Katie F
Wholesale Processing Systems
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Brooklyn, MI 49230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Was only a drop off site with no staff. Fix the app! To be honest, the app was such a nightmare - and then I got a $20 service fee after the fact (why???) We needed another truck 2 days later. We went with another company: unlimited miles and 2 day rental for the same price - and an app that works We will not be coming back to Uhaul The app sucks. And customer service wasn't able to do anything about checking me in. The phone chain to get help is a nightmare. I couldn't cancel my mover. At the start I was directed to a location that had the truck. Then day of - no truck there, "choose another location". So I did But it never canceled my first? (Should have transferred my order). And more! Just a migraine inducing experience. It wasn't the location. It was you damn app. Gone.
linda vIt was closed
GREGORY JAfter hours drop off. Had to call U-Haul because my app had the wrong locations after I called 2 times to have it changed. Everything ended up costing me more than anticipated and honestly I should be compensated for my troubles . I will be looking elsewhere next time I need a truck
Christopher KCheck engine light was on… no problems but should not of been on.
Brian B