The owner was very friendly and had my trailer loaded with the furniture Dollie’s and furniture blankets I reserved, definitely recommend this location
Nestor G
AGI Supply Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buchanan, NY 10511
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We found the pick-up process very frustrating. We didn't realize there were 3 U-Haul locations in the Madison, WI area. We assumed it would be dropped off 5 minutes from our house on Bedford St.; we found out only by calling the 800 line that it was at the Verona Rd. site, 15 min. + from here. We requested it be relocated to Bedford St. and were told they would do so, only to find out a day later that was not the case and no order went in to that effect. When we finally went to the Verona Rd. site they couldn't find our box! The staff person there was very nice, and he eventually did find it. All in all it was less than ideal. How to improve??? Make the customer aware of the different sites right from the get-go.
Christine RThe overall experience with Uhaul and the U box was a nightmare. They shipped it a month early, I was never able to speak to anyone on the phone as they promised someone would call me and every time I had to call I was waiting for hours and transferred many times without receiving the correct information. Lastly, when I thought I had the delivery date and move in set I found out my box was being moved to another facility and not to my apartment and then I fired Uhaul and hired a private vendor to deliver my box. I have used Uhaul in the past to move but after this experience I will no longer do business with the company.
Andrea BPeople in the office, very nice and very helpful. Thanks
Michael NOn your site, we selected a Saturday as our pick-up day. That location is closed on Saturday. Therefore it shouldn't have been an option for us to select it or you should have notified us of the discrepancy. Instead we had to wait until Monday to get all our stuff and move in. It was a huge hassle and very expensive.
SALLY R