This was the absolute worst experience with Uhaul that I’ve ever had. I had an even worse issue with Uhaul as a company itself as I called the one 800 number to speak to a representative nobody is knowledgeable, professional, and you will never get a call back with any issues you have. I will no longer be using Uhaul for my business.
JACQUELINE S
O'Henrys Auto Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bulverde, TX 78163
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The right signal light was not working
Ronald DSince I was asked for a review. The truck was clean and fine. But then there’s the bad. They told me it had 3/4 full tank, it was less then 1/4. Half way done the road I saw that.$50 mistake. Second, I was quoted $390 all in (accidentally chose $45 online incidental insurance which I asked the guy in the office to take out when I picked it up) so should have been $350. Guy behind the desk, seeing I was in a hurry started typing and talking about mileage and times and came up with $460 all in. Didn’t have a computer to show and didn’t have time to try and get to the quote on my phone so ended up costing $200 more then online quote with up charges and gas. Giving 2 stars only because the truck worked and was clean.
DARREN WTruck was missing blankets but other than that the transaction went great. Very nice staff.
Michael GAttendant was very kind and understanding about the blankets. I was given a $10 dollar credit....but still charged a partial cost for the missing blankets. Drop off was great. Just be careful driving across Hwy 281 to get to the location.
Douglas H