One major issue is that I did not like the insurance fee that was tacked on without my permission or without me knowing it. I did ask for it to be taken off and it was. This felt a bit sleazy to me.
Rich C
Jeffs Fireworks
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cadillac, MI 49601
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Customer Reviews
- 4.0 Average Customer Rating
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Car smelt like weed.
Ryan BI can’t review the personnel, I’ve never seen anyone there the last 3 times I’ve dropped equipment off at this location.
Robert SI’ve dropped off equipment 3 times recently and they are never open, which is no big deal to me, I just drop the equipment near other like equipment and check out myself. Most people will find this a bit uneasy and I’ve heard this from local people wanting to rent equipment.
Robert SApparently, Jeffs Fire Works has been given the go ahead from UHAUL to run the business from his living room on a Sunday. When in distress on the side of the road with a flat tire on an EMPTY rental trailer; He (jJeff) would not talk to us on the phone. (His wife answered one time). Still don't know who I was texting... Him or U-Haul? When we returned the trailer with an unfulfilled day because U-Haul failures, we texted him that: A) the trailer was returned and B) How do I get refunded, or a rain check for another day? CRICKETS! Not even the next business day (today) and I don't expect one from him. Hopefully U-Haul has more sympathy than Jeffs Fire works. The Window we had, to do what we needed to do, was ruined because of a lapse of preventative maintenance from U-Haul. Not to mention my $100 bucks.
CAMERON S